SCENARIO 1: Patient with Dementia and Fall Risk

Situation:
You enter Mr. Hall’s room and find him standing unassisted by the bed. He appears disoriented and is trying to walk without his walker.
What you do:
- Approach calmly and gently — “Mr. Hall, let me help you.”
- Support him physically while encouraging him to sit down.
- Reassure him without arguing or correcting his confusion.
- Once seated, assess for injury, then notify the nurse.
- Document the incident and behavior clearly and factually.
Why this matters:
Demonstrates safe patient handling, emotional reassurance, and communication with the healthcare team — all critical CNA competencies.
🟠 Scenario:
“Confused and Unsteady: Mr. Hall Tries to Walk Without Assistance”
The Situation:
You enter Mr. Hall’s room during your morning rounds. He’s an 82-year-old resident with a history of confusion and fall risk.
You find him standing near the bed, without his walker, looking disoriented and slightly off balance. He’s trying to walk toward the bathroom alone.
What You Do – Step-by-Step CNA Response
Approach Calmly and Gently
Never rush or shout. Instead, use a soft tone and a reassuring presence:
“Hi Mr. Hall, I’m here to help. Let’s sit down for a moment, okay?”
Physically Support Him Immediately
Stand beside or slightly behind him to prevent a fall.
Use a gait belt if already in place or support under his arm/upper back while gently guiding him to a chair or the bed.
Do NOT Correct or Argue With His Confusion
If Mr. Hall seems to think he’s somewhere else or doesn’t recognize you, don’t try to debate.
Instead, calmly redirect:“That’s alright, let’s sit first and talk about it.”
Reassure and Observe
Speak slowly and clearly:
“You’re safe now. I’m here with you.”
Watch for signs of pain, weakness, or unsteadiness as he sits.
Notify the Nurse Right Away
Report exactly what you saw and did:
“I found Mr. Hall standing unassisted near his bed, confused and trying to walk. I helped him sit, and he appears uninjured but disoriented.”
Document the Incident Objectively
Write down what you observed, what Mr. Hall said/did, and what actions you took.
Example:“At 9:15 AM, observed resident standing unassisted at bedside, appearing confused and attempting to ambulate without walker. Assisted to chair without incident. No visible injury. Nurse notified at 9:20 AM.”
Why This Matters (CNA Exam & Real-Life Relevance)
This scenario reinforces several key CNA skills:
Fall Prevention: Recognizing and preventing a high-risk fall situation.
Patient Safety: Prioritizing stabilization before movement.
Emotional Reassurance: Keeping a confused patient calm to avoid agitation or injury.
Communication With the Healthcare Team: Knowing when and how to report concerns.
Documentation: Legal, objective, and essential in post-incident review.
✅ CNA Exam Tip:
If asked a question like:
“You find a confused resident standing unassisted by their bed. What is your first action?”
Choose the answer that says:
✔️ Stay with the resident and assist them to sit down safely
Not:❌ “Go get the nurse and leave them”
❌ “Remind them they’re not supposed to walk without help”
📝 KEY TAKEAWAYS:
Stay calm, be kind, and never leave a confused or unsteady resident alone.
Redirect gently instead of correcting.
Support physically, observe closely, report thoroughly.
Always document what you see, not what you assume.
What is the CNA’s first action upon seeing a confused patient trying to walk unassisted?
Calmly approach and assist the patient to sit down safely.
Should you correct a confused resident's mistaken belief or disorientation?
No. Gently redirect without arguing or correcting.
Why shouldn't you leave a confused patient standing alone?
Because they are at high risk of falling.
What should you say when approaching a confused resident?
"Mr. Hall, I’m here to help. Let’s sit down for a moment."
What is the safest position to stand when assisting a confused resident?
Slightly behind or beside them for support.
What should you do after assisting the resident to sit safely?
Observe for signs of injury and notify the nurse.
Is it appropriate to use a gait belt in this scenario?
Yes, if already in place or safe to apply quickly.
Why is it important not to argue with a confused resident?
It may increase agitation or confusion.
What is the best way to redirect a disoriented resident?
Use calm, reassuring language and offer to help.
What should you observe for once the resident is seated?
Pain, weakness, unsteadiness, or visible injuries.
What must you do immediately after the situation is controlled?
Notify the nurse and provide a clear report.
Why is documentation important after such an event?
It ensures legal protection and continuity of care.
What’s a sign that a resident is confused or disoriented?
Attempting unsafe actions, like walking without help.
What phrase helps avoid confusion and keep the resident calm?
"You’re safe now. I’m here with you."
If the resident insists they’re fine and want to keep walking, what should you do?
Gently guide them to sit and explain you’re there to help.
How do you describe Mr. Hall’s behavior in documentation?
"Resident appeared confused and attempted to ambulate unassisted."